🐶Dog Ring Questions!
Each one of our rings are made from High Quality Sterling Silver. We only use the finest material for our rings to make sure that you receive only the highest quality product.
We use a deep engraving to add your doggos name into the bone of your ring, which is also darkened to ensure it is easy to read. We dedicate time and love into each ring and want you to enjoy wearing it as much as we do making it. That is why each ring is personally engraved by us to make sure that you have the highest quality ring!
Our rings use standard sizing, so if you know your ring size you can be confident you’ll get the perfect fit! We also have a sizing chart for your convenience, and if you are still concerned about getting the correct size, most jewelry stores or jewelry counters in convenience stores will size you for free.
We want to make sure your message is perfect and if we try to squeeze any more letters in, it will not look as good. In order to make sure you get an awesome product, we want to limit the number of characters to make sure that we do not compromise the quality.
Once your order has been shipped, you will receive a tracking number to your order. You may also visit our website at any time and click on our Order Status page to find the real-time update of your shipment.
If you did not receive the order tracking number or did not find any updates under our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.
Upon placing your order, please allow up to 5 business days to have your order processed and engraved. When your PupRing is ready, we will ship them out as soon as possible! Shipping typically takes 2-4 business days. However, COVID-19 may impact these estimates.
*Don't worry, each one of our orders comes with tracking now!
All of our orders are shipped from the US! We work with local engravers to create jobs right here in the USA
Yes we do! All of our Pup Rings will ship internationally
Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing of your product. Then your credit card information will be purged.
Simply find the product you'd want and click the 'Buy Now' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!
Absolutely! If you are not satisfied with the quality or find damages to the product, you can contact us and we do all we can to make things right!
You may cancel your order any time before it is engraved and shipped. However, since your ring will be personally engraved and unique to you, once the order has shipped, we are unable to cancel or refund it. If you need to make a change or would like to cancel your order, we recommend reaching out to us below or contacting us while your order is still processing.
We Love Answering Questions!
Before you shoot us a message, to make sure we can give you the best service possible, we ask that you first take a look at our FAQ section in case we may have already answered your questions. Our team typically replies to questions within 1-5 business days.
Please use one of the options below or the contact form to get in contact with our team:
Mailing address: 12 Belmont Drive, Robbinsville NJ 08691 USA